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Water continually flows into the bowl.

  • The most common cause for this is a warped flapper valve. The flapper valve is made from a rubber material and especially when you use chlorine drops in the tank it is prone to warping.
  • This can also be cased by the water level not properly adjusted in the tank. The water level should be a couple of inches below the top of the overflow tube. If the water level is too high it will continually flow into the overflow tube. To adjust there is a water level adjustment screw on the top of the ballcock assembly. Let some water out of the tank and turn the screw a half turn at a time until at desired water level. If the screw is at its maximum adjustment the balcock assembly will have to be replaced.
  • Check to ensure the chain for the flapper valve is not getting stuck between the flapper valve and the valve seat.
  • Check the valve seat to ensure there are no chips or cracks that may not allow the flapper valve to seal completely.
  • Make sure the toilet handle is going all of the way back down and letting the flapper valve seal.
  • If the water fill tube coming off of the ballcock assembly is too long and extends too far into the overflow tube it may siphon water into the overflow tube. If so simply trim the fill tube to only extend slightly into the overflow tube.

Toilet view

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A - floor flange
B - wax ring
C - t-bolts
D - washers
E - nut
F - snap-on cap
G - seat and lid
H - toilet handle
I - tank to bowl gasket
J - flush-valve
K - tank bolts
L - ballcock
M - water supply


Water leaking between the tank and bowl.

  • One cause may be the bolts that connect the tank to bowl. Sometimes these will loosen over time and can simply be tightened to stop the leaking. Be very carefull not to overtighten and crack the pocelean on eighther peice.
  • The other cause may be the tank to bowl gasket. If the toilet only leaks in this location when it is flushed the tank to bowl gasket is usually the cause. You will need to remove the tank to bowl srews to access the gasket for replacement.

Water leaking between the bowl and the floor.

  • If the toilet rocks on the floor the flange that secures the toilet to the floor is probally broken. Remove the two nuts that secure the toilet to the floor. Disconnect the water supply line and pull the toilet away from the floor. Check the flange for cracks where the bolts are that secure the toilet. If there are any cracks most hardware stores sell a repair flange which secures to the floor over the broken flange and reinforces the broken flange. Always replace the wax ring. This is the seal from the bowl to the floor. Secure toilet with new nuts and bolts taking care not to crack the porcelean.
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